Freqently Asked Questions

Click on the links to fin the answers to your frequently asked questions:

  1. Can I contact Insureforall by telephone?
  2. I have a serious health complaint; are you sure you can cover me?
  3. Will I be paying a higher premium because of my medical condition?
  4. Are there any policy conditions that I should be aware of?
  5. I didn't have time to book my travel insurance policy before I departed. Can I arrange cover now, even though I am abroad?
  6. Do I need to take my travel insurance policy with me when I travel abroad?
  7. How will I receive my policy documents if I book my travel insurance online?
  8. How do I view the emailed version of my travel insurance policy?
  9. What can I do to make sure that nobody sees the financial information I input into the site?
  10. I have a medical condition. Will this be covered under my travel insurance policy?
  11. I'm going skiing. Does this policy cover winter sports?
  12. I turn 85 during the period of cover. Does this invalidate my travel insurance policy?
  13. If I buy a group or couple policy, are we covered when travelling alone?
  14. How do I make a claim against my travel insurance policy?
  15. What if I want to cancel my travel insurance policy?
  16. I am not living in the UK. Will Insureforall cover me?
  17. Can I include other members of my family on the one policy from Insureforall even though they're aged below 65?
  18. What is the excess on the policy?
  19. Can I choose to not have insurance for my pre-existing medical conditions?
  20. Where is your call center based?
  21. When I call your customer line, how qualified are the agents on the phone to talk about medical conditions?
  22. What information will I have to disclose when I call your service number?
insurance advice
Insureforall provides cover for:

*Single trip — Europe and worldwide, ages 65-84.
*Annual policies — Europe only, ages 65-74.
*Individuals, couples or groups of up to 8 people.

If you have a pre-existing medical condition we are now able to screen for that online. Just click for a quote on this website and we will take you through the process and explain how coverage relates to your medical condition.

Buy over 65 travel insurance

Insureforall is a trading style of Astrenska Ltd. Astrenska Ltd. is authorised and regulated by the Financial Services Authority.